Luckily, the nice lady that runs the steak restaurant accommodated us and requested the kitchen remain open a little bit longer for us. Needless to say by the time we get downstairs there is only a burger place and a noodle place open. Called front desk again and wait another 15 minutes for a hairdryer to be brought up. I shower and realize there is no hair dryer in the room. We go in our room in a mad rush to try to catch the restaurant since we missed our reservation. After waiting a total of about 40 minutes in the hallway, someone brought us a key to a different room because they couldn't program a key to the previous room. Called the front desk to complain again and was told another key was on the way, Mind you, we have an 8:30 appointment at the Japanese restaurant at the hotel. Ten minutes later someone came up with a new key that also didn't work. I called the front desk and they told me someone would be up with a new key. We booked a room, got our keys and proceeded to our room to find our keys didn't work. My boyfriend and I stayed overnight to watch the world cup at the beach bar.